A step-by-step guide

on how to order at C&S Designs. 6 easy steps!
To ensure a smooth and hassle-free transaction, please go through our Policies.

Order Timeline

1) Sign In

If you've already purchased from us before, just sign in to your account. For new members, create an account with us first for easier checkout.

Refer a friend and you both get a Php50 voucher!

2) Shop

Browse our shop and add items to your shopping bag.

3) Check Out

Finalize your orders before proceeding to checkout. Make sure to double check your order, details, and addresses. Choose your preferred payment method and you will be directed to the payment instructions.

4) Encode Payment

Once you have paid, don't forget to encode your payment details. Go to My account > Order history > Order reference code > Add a Message. Please only send your payment details there or else we won't be able to confirm your payment.

Please note that we will not ship out orders if we haven't received and confirmed full payment.

4.1) Order Validity

Please note that orders are only valid until 3 business days from confirmation. The order will still be active in your account but payments made after the 3rd day will be subject to product availability. If an item in your order is unavailable, a credit will be given which you can use on your next purchase or you can choose to replace it with any other available item. Sorry, no refunds.

5) Payment Confirmation & Order Processing

You will receive a payment confirmation email within 2 business days (M-F) after encoding. Please note that LBC and Western Union payments may take up to 4 business days. Another email will be sent once your order has been shipped.

6) Delivery

Delivery usually takes an average of 1-3 business days within Metro Manila, and 3-5 business days to provincial areas (Monday-Saturday, excluding holidays) after we have shipped out your order. This may take longer during the holidays (mid December to mid January). You will receive another email once your package has been shipped. For more info regarding shipping, see our Shipping page.

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