• We do not dispatch any items that haven't been confirmed full payment.
• Once we dispatch your orders, we will not be held liable for any loss or damages that will occur during delivery. Everything that goes out of our hands are well-checked. If in case your order arrives damaged, please contact us ASAP and we will do our best to assist you.
• We are not responsible for orders shipped to incorrectly submitted addresses.
• Please check Shipping for more info.
The exchange policy described below applies only to online purchases made through this website. Your planner is eligible for exchange if:
• It has missing or misplaced page/s
• It is new and unused
• You received it damaged
• We accidentally sent you the wrong item
Please let us know within 3 days of receipt if any of these apply. Include your full name, order number, and a quick picture of the damage. If an exchange is deemed fit, we require that you ship* the unused product back to us then we will send you a replacement free of charge.
*Return shipping is usually handled by the buyer.
If you haven't paid for your order yet, just let us know and we can cancel it for you. But if you already paid, inform us ASAP (include your full name and order number) to see if you're still eligible for cancellation; we are unable to cancel orders once they have been sent out for delivery. Once your order is cancelled, we will then credit the balance to your account, which you can use towards future orders. We are unable to do refunds at this time, sorry!
The shipping cost depends on your preferred delivery time and method. Please also check with your local customs office about rules and regulations that may apply to you. We are not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the buyer.
We respect your privacy. Rest assured, the information you provide through this site is kept confidential.
When you register for an account in our site or purchase something from our site, we will collect your personal information like name, delivery address, email address, and phone number. We use these mainly for shipping purposes. We may also keep you posted on our latest products or announcements via email or text-- for those purposes only. All other information you provide for orders, exchanges, support, etc. will be used for that specific reason only. By doing these, you consent to our collecting your information.
We reserve the right to change these policies at any time.
All graphics, pictures, designs, and text in this website is the property of C&S Designs unless stated otherwise. If you intend to use any of these, please provide credit. If used online, please also provide a link back to http://cnsdesigns.com.ph. You may also contact us to request for high resolution photographs.
Please note that we reserve the right to refuse any request.
Design Your Life® is a registered trademark under the Philippine government. All graphics, designs, photos, and text are copyright © C&S Designs unless stated otherwise.
No part of the DYL Planner may be reproduced, modified, stored in a retrieval system, or transmitted in any form, without getting prior written permission from C&S Designs.
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